Support Queue

ownership verification · 16d ago

User Tyson Stelter is unable to upload business verification documents, receiving an internal system error despite trying various formats including tax forms, business licenses, and reseller permits. Access to platform features is blocked.

other · 172d ago

The user is experiencing an issue with verifying their business. They have reached out for assistance but have not indicated any specific steps they have attempted to resolve the situation. Currently, they are on the Home page and have not completed the verification process. The support agent needs to guide the user through the business verification procedure.

claim issue · 172d ago

The user, who operates under the business name 'Allen & Co Jewelry', is experiencing an issue with their claim status, which is currently marked as 'pending'. They have indicated that they have already uploaded their business license. The user is frustrated and has requested to speak with a human support agent. The current system state shows that ownership verification is not complete, although their business license is verified. Action needed: Connect the user with human support to address their concerns about the pending claim.

Business: Allen & Co Jewelry